Privacy Policy

At Gra Matcha, accessible from www.gramatcha.com, the privacy of our visitors is of utmost importance to us. This Privacy Policy document outlines the types of information that Gra Matcha collects, how it is used, and the measures we take to safeguard your data.

1. Information We Collect
We collect personal information when you voluntarily provide it to us, such as when you:

• Create an account or place an order.

• Sign up for our newsletter.

• Interact with customer service.
   

The types of personal data we may collect include:

• Name, email address, shipping address, phone number.

• Payment information, which is securely processed by third-party providers.

• Browsing behavior, IP address, and other data collected through cookies and similar technologies.
   

2. How We Use Your Information
We may use the information we collect for various purposes, including:

• Fulfilling your orders and providing customer support.

• Sending promotional emails, with your consent.

• Improving the website’s functionality and user experience.

• Analyzing website traffic to understand customer preferences.
   

3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:

• Recognize your browser or device and save your preferences for future visits.

• Analyze website traffic and user behavior to improve our services.

You can control the use of cookies by adjusting your browser settings, though this may limit your ability to use some features of our website.

4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• When required by law.

• To trusted third parties that assist in operating our website, conducting business, or servicing you, provided these parties agree to keep the information confidential.
   

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Third-Party Links
Our website may contain links to third-party sites. These third-party sites have separate and independent privacy policies. We hold no responsibility or liability for the content and activities of these linked sites.

7. Your Rights
You have the right to:

• Access, update, or delete the personal information we hold about you.

• Opt out of receiving promotional communications at any time.
   

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the site after changes have been made will constitute your acknowledgment and acceptance of the updated policy.

9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Grá Matcha
gramatcha@gmail.com