Terms & Conditions

Welcome to Grá Matcha ("we," "us," or "our"). By accessing and using our website at www.gramatcha.com ("Website"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use our Website.

By using Grá Matcha, you agree to follow these guidelines:

• Be respectful to other users.

• Use the Website for its intended purposes.

• Do not engage in unlawful activities through the Website.

• You must be 18 years or older to make purchases on the Website.

3. Changes to the Terms
We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on this page. We encourage you to review the Terms periodically for any updates. Your continued use of the Website following any changes means you accept those changes.

4. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy [link] for information on how we collect, use, and disclose personal information. By using our Website, you agree to the collection and use of information as outlined in our Privacy Policy.

5. User Accounts
When creating an account on our Website, you agree to:

• Provide accurate, current, and complete information.

• Maintain the confidentiality of your login credentials.

• Notify us immediately of any unauthorised use of your account.

We are not responsible for any unauthorised activity that occurs due to the loss of your login credentials.

6. Products and Pricing
All product descriptions, images, and prices are subject to change at any time without notice. We make every effort to display the products accurately, but cannot guarantee that your screen will accurately display product colors or details.

• Prices are in British Pounds and are exclusive of any applicable taxes and shipping charges, which will be added at checkout.

• We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

7. Payments
We accept all major credit and debit cards. When you place an order, you are offering to purchase products from us. We reserve the right to reject or cancel any order for any reason, including product availability, errors in pricing, or issues with your payment method.

9. Returns and Refunds
For details on our return and refund policy, please refer to our Returns and Refunds Policy [link].

10. Intellectual Property
All content on the Website, including text, images, logos, and graphics, is owned by or licensed to Grá Matcha. You may not use, reproduce, distribute, or display any content from the Website without prior written permission from us.

11. Disclaimer of Warranties
Our Website and products are provided "as is" and "as available" without any warranties, either express or implied. We do not guarantee that the Website will be error-free or uninterrupted.

12. Limitation of Liability
To the maximum extent permitted by law, Grá Matcha shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use or inability to use the Website or its products, even if we have been advised of the possibility of such damages.

13. Indemnification
You agree to indemnify and hold Grá Matcha harmless from any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of the Website or violation of these Terms.

14. Governing Law
These Terms are governed by and construed in accordance with the laws of [your country/state], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in [your jurisdiction].

15. Contact Information
If you have any questions about these Terms, please contact us at gramatcha@gmail.com
 

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.